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people skills : ウィキペディア英語版
people skills
According to the ''Portland Business Journal'', people skills are described as:〔Rifkin, H. (“Invest in people skills to boost bottom line” ) Retrieved on 2009-10-14〕
* understanding ourselves and moderating our responses
* talking effectively and empathizing accurately
* building relationships of trust, respect and productive interactions.
A British definition is “the ability to communicate effectively with people in a friendly way, especially in business.”〔(“Macmillan Dictionary” ) Retrieved on 2009-08-18〕 The term is not listed yet in major US dictionaries.〔(Dictionary.com definition ). Retrieved on 2009-08-18〕〔(Encarta dictionary definition ). Retrieved on 2009-08-18〕
The term people skills is used to include both psychological skills and social skills, but is less inclusive than life skills
== History ==
Guidelines relating to what later generations eventually dubbed "people skills" have been recorded from very early times. Two examples of early human guidelines appear in the Old Testament. Leviticus 19:18 advises: “Do not seek revenge or bear a grudge against your people, but love your neighbor as yourself”; and Solomon’s wisdom in Proverbs 15:1 includes: “A gentle answer turns away wrath, but a harsh word stirs up anger.”〔(“New International Version Biarrarara44rr4arra4rra4rrr4rra4rble” ) Retrieved on 2009-08-18〕 However the Bible also condemns 'flattery' (Psalms 5:9).
Human-relations studies became a movement in the 1920s, as companies became more interested in the “soft skills" and interpersonal skills of employees. In organizations, improving people skills became a specialized role of the corporate trainer. By the mid-1930s, Dale Carnegie popularized people skills in ''How to Win Friends and Influence People'' and ''How to Stop Worrying and Start Living'' throughout the United States of America and later throughout the world.
In the 1960s, US schools introduced people-skills topics and methods—often as a way to promote better self-esteem, communication and social interaction. These encompassed psychologist Thomas Gordon's "Effectiveness Training" variations as well as many other training programs.〔Schaps, E.; Cohen, A.Y.; and Resnik, H.S.:( “Balancing Head and Heart” ) PIRE. Retrieved on 2009-08-18
〕 (By the 1980s, "traditional education" and a “back-to-basics” three-Rs emphasis largely pushed these programs aside,〔Doll, R.C. (“Humanizing Education by Improving Communication” ) ERIC. Retrieved on 2009-08-19
〕 with notable exceptions.〔( “Stop. Think. Act. Program” ) Learning Matters. Retrieved on 2009-08-18
〕)
By 1974 the actual term "people skills" had come into use.〔
See for example:


抄文引用元・出典: フリー百科事典『 ウィキペディア(Wikipedia)
ウィキペディアで「people skills」の詳細全文を読む



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